Responsible gambling

As we care about your gaming experience and well-being, FanDuel Canada Casino has implemented various responsible gambling tools to help you maintain control over your betting habits.

Setting Deposit Limits
You can set a deposit limit for a specific period or on a permanent basis from the account settings or by contacting our support team. This will restrict how much money you can add to your casino wallet within a given timeframe, helping you avoid overspending and making more informed decisions about your gaming activities.

Reality Checks
Our reality checks feature sends you reminders during long gaming sessions, alerting you to take breaks and assess your progress. These regular intervals provide an opportunity for self-reflection, ensuring that your recreational time is maintained as intended.

Loss Limits
Establish a loss limit by setting the maximum amount of money you are willing to lose within a specified period or on a permanent basis. This will automatically lock out any further deposits into your account once this threshold is reached, preventing excessive losses and providing peace of mind for more cautious players.

Session Time Reminders
FanDuel's session time reminders ensure that you have ample intervals between gaming sessions, enabling regular breaks to recharge and reassess your overall situation. By allowing sufficient downtime, we support responsible behavior and healthier gaming routines.

Short-Term Time-Outs (Cool-Off Period)
If needed, a short-term time-out is available for 24 hours or up to several days, giving you breathing space from the platform during particularly challenging times. This self-imposed restriction helps break habits and regain control over your gaming experiences.

Long-Term Self-Exclusion
For situations requiring more substantial support, long-term self-exclusion is an option that blocks access to the casino for extended periods of six months or one year at a time. If you feel overwhelmed by gaming activities, don't hesitate to reach out and consider this measure as part of your overall recovery plan.

External Problem-Gambling Resources
FanDuel recognizes the importance of addressing problem gambling through comprehensive support networks. We direct users toward trusted external organizations like ConnexOntario, Gamblers Anonymous, or similar provincial services that offer confidential assistance tailored to specific regional needs and regulations.

If you're concerned about your gaming habits or require help at any time, please contact our dedicated customer service team for guidance on how best to utilize these tools.